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Before your appointment

Frequently asked questions

What you ask us most, by treatment. Can’t find yours? Message us on WhatsApp and we’ll answer in your language.

About Caramiel

Where is Caramiel Beauty House?

At C. Nicolás de Bussi 157 (Residencial Serena I), 03189 Playa Flamenca, Orihuela Costa — about 3 minutes’ drive from La Zenia Boulevard.

How do I book?

Online 24/7 at apnt.app/caramiel, on WhatsApp, or by phone on +34 658 471 804. The first 15-minute consultation is free.

What are your opening hours?

Monday to Friday, 9:00–18:00. Tuesdays and Thursdays are laser hair removal days.

Which languages do you speak?

We speak Spanish and Russian, and we’re happy to help you in English too.

How much are permanent brows?

From €140. The final price depends on the technique and is confirmed at your free consultation.

Permanent makeup

How long does permanent makeup last?

Usually 1 to 3 years, depending on your skin type, sun exposure and aftercare. A yearly refresh keeps the colour looking fresh.

Does it hurt?

We use a topical anaesthetic, so most clients describe it as mild discomfort at most.

Can I go to the beach afterwards?

Avoid direct sun, the sea and pools for about 10–14 days while it heals. We give you written aftercare instructions.

Can you fix work done elsewhere?

Yes. We assess each case at the consultation, and we also offer laser removal of old permanent makeup from €50.

Permanent makeup · Discover

Lashes

Extensions or lash lift?

Extensions add length and volume; a lift enhances your natural lashes with almost no maintenance. We’ll advise you at the free consultation.

Can I swim in the sea?

Yes, after 24–48 hours. Avoid oils and oily makeup removers around the eyes.

Do they damage my natural lashes?

Not when applied and removed by a professional. Never pull them off yourself — professional removal is only €10.

Lashes · Discover

Brows

How long does henna last?

Around 1–2 weeks on the skin and up to 4–6 weeks on the hairs.

Lamination or permanent makeup?

If you have enough brow hair, lamination is enough. If there are gaps or sparse hair, permanent makeup gives a long-lasting result.

Brows · Discover

Laser hair removal

How many sessions will I need?

Usually 6–8, depending on the area, your hair colour and your skin. We assess it at the free consultation.

Can I sunbathe?

Avoid strong sun and self-tan before and after each session. That’s why autumn and winter are the best time to start.

Which days do you do laser?

Tuesdays and Thursdays are our laser days.

Laser hair removal · Discover

Facials

How many RF sessions?

You’ll see a difference from the first one; for lasting results we usually recommend a course. We personalise it at your consultation.

Is carbon peel good for acne-prone skin?

It helps clear pores and control shine. We assess your skin first to choose the right treatment.

Facials · Discover

Waxing & sugaring

How long should the hair be?

About 4–5 mm — roughly 2–3 weeks without shaving.

Waxing & sugaring · Discover

Massage

Who gives the massages at Caramiel?

Elena Rubí, the massage therapist on the Caramiel Beauty House team. Her approach combines massage with deep relaxation. She speaks Spanish, Russian, Ukrainian and English.

How much is a massage?

It depends on the type of massage and how long it lasts. Message Elena on WhatsApp and she’ll tell you the price and her availability straight away.

How do I book a massage?

Directly with Elena on WhatsApp or Instagram (@psy_elena_rubi). Sessions take place at Caramiel in Playa Flamenca (La Zenia).

Do I need to prepare anything?

Nothing special. Arrive five minutes early and tell Elena if you have an injury, strong pain or are pregnant.

Can I combine it with a facial?

Yes. Book a facial with Gulnaz and a massage with Elena on the same day: a whole afternoon just for you.

Massage · Discover

Can’t find your question?

WhatsApp

Shall we start?

Book online 24/7 or message us on WhatsApp. Your first consultation is free.

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